Who Should Attend: This training is designed for both freshly appointed and experienced supervisors and managers. Administrators of Towns and Cities, including Clerks and Council members, will also find this training beneficial.
Space is limited to 30 participants – register early!
Course Information:
This course focuses on the importance of managing oneself as a leader, understanding the difference between observations and interpretations, and the distinction between power and authority. Additionally, we will delve into the power of empathy and understanding one's triggers. Participants learn to use these concepts and many more to lead teams effectively. By the end of this course, participants will be equipped with the skills and knowledge to continue their journey toward becoming successful leaders, managing themselves and others effectively, and leading from a position of empathy and authority.
On completion of this course, participants will be able to:
· Recognize how to use the heat in the room.
· Understand the difference between an observation and an interpretation.
· Implement effective empathetic responses.
· Identify techniques for coaching and counseling.
· Use diplomacy and tact in difficult situations.
· Adopt a systems approach to understanding the team you are working with.
· Recognize the cost of failing to supervise.
Cancellations for MMA Workshops:
Cancellations must be submitted using this Cancellation form to cancel your registration for an event. Cancellations received before 7/24/24 will be assessed a $15 administrative fee for processing. Cancellations received on/after 7/24/24 will be charged 50% of the course fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee.
If you have questions, please contact the Educational Services Office at (800) 452-8786 or (207) 623-8428 or training@memun.org.